FAQ – Vyora

Frequently asked questions

We accept exchanges only for items that are unused, in original packaging, and returned within 7 days of purchase.
Exchanges are allowed only for the same item or another item of equal value.
Customers are responsible for any additional shipping costs associated with the exchange.

Please note that we do not offer refunds under any circumstances.
Once a purchase is made, it is considered final and non-refundable.

If you receive a damaged or defective product, please contact us within 48 hours of delivery.
We will be happy to exchange the item after verifying the issue with photo or video evidence.

Orders are processed within 24 hours of confirmation.
Estimated delivery time is a minimum of 6 days, depending on your location and courier schedules.

Shipping is calculated based on your location. You will always know the shipping price before you purchase.

you can send an email to our customer support using the mail bar at the end of our website
you can send a DM through our instgram account

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We accept exchanges only for items that are unused, in original packaging, and returned within 7 days of purchase.
Exchanges are allowed only for the same item or another item of equal value.
Customers are responsible for any additional shipping costs associated with the exchange.

Orders are processed within 24 hours of confirmation.
Estimated delivery time is a minimum of 6 days, depending on your location and courier schedules.

you can contact us by send an email to our customer support using the mail bar at the end of our website
you can send a DM through our instgram account